CONTENTS
Chapter 2: Approach and Findings
Chapter 3: Strategic Positioner
Chapter 7: HR Innovator and Integrator
Chapter 8: Technology Proponent
Chapter 9: Developing Yourself as an HR Professional
Chapter 10: The Effective HR Department
Chapter 11: What’s So? So What? Now What?
Appendix A: Ideas for How HR Professionals Can Develop Their Competence
Appendix B: HRCS Competency Self-Assessment
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