CONTENTS
1 Develop Your Most Valuable Resource
2 Challenge the Myths That Block Effective Delegation
3 The Starting Point of Delegation
4 The Factory Model of Management
5 Determine Your Key Result Areas
6 Set Standards of Excellent Performance
8 The Three Qualities of the Best Bosses
9 The Seven Keys to Effective Delegation
12 Build Confidence in Your Staff
15 Build Your People with Regular Feedback
16 Motivate Your Staff Continually
17 Practice Situational Leadership
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