Delegation & Supervision (The Brian Tracy Success Library)

TWELEVE

Build Confidence in Your Staff

THE MOST important quality for happiness and high performance is self-confidence. As it happens, we all tend to feel a little unsure of ourselves when beginning a new task or undertaking. The manager’s job is to minimize the fear and to maximize the motivation.

Perhaps the most powerful way to build self-confidence in your staff members is to continually express your positive expectations of them. Positive expectations are a major confidence builder and perhaps the most consistently predictable motivator of human performance.

Expect the Best

The Law of Expectations says: “Whatever you expect, with confidence, becomes your own self-fulfilling prophecy.”

As children, the expectations of our parents exert ...