ONE
Develop Your Most Valuable Resource
YOUR MOST valuable resources in business are the human resources entrusted to you to get the job done. They are far more valuable than computers or office space. Excellent managers are those who are capable of eliciting the highest quality performance from the people they manage.
Your job as a manager is to get the maximum return on the company’s investment in people. As much as 85 percent of the operating budget of any organization, especially a service business, is spent on salaries and benefits. The question is, “Are you getting the maximum return out of these expenditures?” Delegation is one of the ways to do just that.
The average person works at 50 percent to 60 percent of capacity. That means that ...
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