Index

A

active stakeholder interaction

breakthrough: “2, 2, 2, 2” technique, 39-40

IBM case study, 25-26

metrics, 39-40

practices

compelling interaction, 35

customer support teams as stakeholders, 38-39

development organization as stakeholder, 37-38

epic reviews, 33

expectations, 33-35

foreign customers, 39

regular demonstrations, 35-36

response to feedback, 36-37

stakeholder identification, 31-33

principles

challenges to active stakeholder interaction, 27-29

doing what is needed, 30

explained, 26-27

importance of stakeholder communication, 29-30

stakeholder interaction in XP (Extreme Programming), 28-29

summary, 42

addressing reluctance, 167

Advanced Release Burndown Chart, 89

agile instincts, developing, 147-148

agile leadership

breakthrough: ...

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