When Is the Development Organization a Stakeholder?

There are times when developers, testers, writers, and so on are legitimate stakeholders, but this is mainly when they do work that can primarily benefit their own organization. Customers may not receive direct benefit from these efforts but efficiency and quality gains can benefit them. Typical examples include doing some build improvements and increasing test automation capabilities by significantly enhancing an automation framework. In these instances, this is work that the team needs to do—so user stories should be written for this work, sized, and placed on the backlog—but the main beneficiary of the work is the team itself.19 The following are a couple of examples of poor user stories, ...

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