Reacting to Feedback Received

Interaction with your customers is a two-way street. You request their feedback actively as the product develops, and you incorporate their feedback as appropriate during development.

Because you do end-of-iteration demonstrations to your stakeholders, and because you encourage your stakeholders to give you feedback, the question often arises as to what you do with the feedback received? Again, nothing too new here: the team simply writes new user stories as necessary and the product owner places those stories on the backlog in the appropriate rank-ordered position based on risk, customer-value, market considerations, product strategy and vision, and so on. After you create new user stories based on stakeholder’s ...

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