What Is Active Stakeholder Interaction?
Just an opening comment: We tend to use the term stakeholder interchangeably with customer because the bulk of a team’s stakeholders will likely be customers. We’ll discuss this more later, but we want to let you know this upfront so that there’s no confusion as you read this chapter.
Active stakeholder interaction refers to the practice of engaging your product’s stakeholders in reviewing the product as it is being developed and allowing them to provide timely feedback. Traditionally, software development starts with active stakeholder engagement in defining the product requirements. In many cases, teams create a “requirements contract” with their customers before the project begins to ensure that they ...
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