Chapter 4. Handling Incoming E-mail

In the last several years, e-mail has become a primary method of communicating — so much so that many people are deluged with messages every day. You can use Outlook’s Mail feature to manage your messages and help you avoid being overwhelmed by messages. It enables you to view, print, and organize the messages you receive.

Set Up an E-mail Account60
Retrieve and View E-mail Messages64
Preview and Open Attachments66
Print an E-mail Message68
Mark a Message as Read or Unread70
Flag a Message for Follow-Up72
Sort Messages76
Organize Messages Using Rules78
Filter Junk E-mail82
Clean Up Your Mailbox86

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