Index
acceptance of workflow products 96
access points 25
Activelntranet Pic. 57
Adshead, A. 33
Alcatel 31
America Online 141
American Management Association 125
analysts, and workflow 95
Anton, K. 72
Application Service Providers (ASPs) 135-7
Argogroup 135
Argyll Consultancies 142
Ark, W.S. 145
Arthur Andersen case study 120-1
Aslib 4
August, V. 36
AvantGo 134
Axent Technologies 129
bandwidth, increasing 147
Bell Atlantic Corporation 50, 89-90
Bentley, R. 27
Bernard, R. 7
Bevan, S. 45
BG Group Pic 133
Billings, E. 13
Blackmore, P. 33, 37, 45, 50, 89
Blakeman, K. 45
Blakey, K. ...
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