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Intranets: a Guide to their Design, Implementation and Management by Paul Blackmore

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Chapter 1Intranets explained

Intranets are generally considered, and on the whole justly proven, to be inexpensive to implement. However, the ensuing operational and development issues become far more complex and require a significant amount of thought, planning and nurturing than may initially be envisaged. Subsequently, costs begin to climb, especially as more interactive systems are embraced on the Intranet such as legacy and backoffice systems, along with dedicated web-based e-commerce solutions.

Intranets are now emerging from a recent history, where they were commonly regarded as a cheap and cheerful means of meeting an organisation’s information dissemination needs. The realisation has now emerged that there is more to be gained from these ...

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