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Intranets: a Guide to their Design, Implementation and Management by Paul Blackmore

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Chapter 7Information supply and retrieval

Publishing content onto an Intranet server does not necessarily ensure that critical mass is achieved. Obviously a means needs to be provided to enable the users to access this information or a complementary method of proactively sharing this information. Therefore, this chapter will look at some of the issues and tools available to support the learner in navigating and retrieving an Intranet’s content.

In the following sections, technologies will be reviewed that use specific models of information provision. These forms of information models are applied both in the physical world and via electronic methods of dissemination and are known as ‘Pull’ and ‘Push’. As there is still considerable debate as to ...

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