Contents
Introduction: The Critical Skill
1 Make Selection Your Top Priority
3 Write Out the Job Description
6 Look for the Best Predictor of Success
8 Check Resumes and References Carefully
15 Improve Performance Professionally
16 Assume the Best of Intentions
17 Satisfy Their Deepest Needs
18 Practice Participatory Management
20 Create a Great Place to Work
21 Focus on Your People Continually
Get Hire and Keep the Best People now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.