21 Focus on Your People Continually
This is perhaps the most important managerial success principle of all. If you focus on your people, your people will focus on the business and on making it a success. If you focus your energies on making people feel great about themselves, you will bring out of them the highest levels of creativity, positive energy, cooperation, commitment, and dedication to getting the job done and getting it done well.
It is said that there are never any bad soldiers under a good general. The fact is that morale does not rise in an organization; it filters down from the top. You are the one who sets the tone for the people who report to you. You are the spark plug, the quarterback, and the key factor in the productivity ...
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