Contents
Truth 1 The Importance of “People Skills”
Truth 2 First Impressions DO Count!
Truth 3 Forget Traits; It’s Behavior That Counts!
Truth 4 Brains Matter; or Why You Should Hire Smart People
Truth 5 When in Doubt, Hire Conscientious People!
Truth 6 Want Friendly Employees? It’s in the Genes!
Truth 7 Don’t Ignore Emotional Intelligence
Truth 8 Throw Out Your Age Stereotypes
Truth 9 Match Personalities and Jobs
Truth 10 Hire People Who Fit Your Culture: My “Good Employee” Was Your Stinker!
Truth 11 Good Citizenship Counts!
Truth 12 Realistic Job Previews: What You See Is What You Get
Truth 13 Manage the Socialization of New Employees
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