Truth 1. The Importance of “People Skills”
Is there any “critical ingredient” for achieving success as a manager? Is it an MBA from Harvard or Stanford universities? How about specific technical expertise in one’s area of competence like law, computer engineering, or accounting? The answer to our question is “yes, there is a critical ingredient to success,” and it’s good interpersonal or “people” skills. Technical skills may be a necessary qualification for a job, but they’re rarely sufficient. Possession of competent interpersonal skills increasingly plays a major role in deciding who is hired, who is retained, and who is promoted.
What defines interpersonal skills? Although there is no universal agreement, most definitions include oral communication, ...
Get The Truth About Managing People: Proven Insights to Get the Best from Your Team, Fourth Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
