Contents
1 Quick Fixes, Band-Aids, and Fads: A Road Often Traveled
2 Getting Past the Five Myths of Employee Motivation and Performance
3 Step 1: Build in Accountability and Set Clear, Compelling Goals
4 Step 2: Focus on What Matters
5 Step 3: Analyze Performance Gaps
6 Step 4: Choose Systemic Solutions, Not Quick Fixes
7 Step 5: Learn from Your Best
8 Step 6: Give Feedback That Matters
9 Step 7: Implement Change to Support a High-Performing Workforce
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