TABLE OF CONTENTS
More From A Book Apart
Foreword
Introduction
Chapter 1. Challenge Your Vision
Chapter 2. Make Space for Real People
Chapter 3. Incorporate Stress Cases
Chapter 4. Communicate Context and Intent
Chapter 5. Cultivate Compassion
Chapter 6. Learn From Users
Chapter 7. Humanize Your Process
Chapter 8. Make the Case
Conclusion
Resources
Acknowledgments
References
Index
About A Book Apart
About the Authors
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