RESOURCES
Putting people first
We owe it to the people who use our products and websites to truly design with them in mind. These books, articles, and videos will help you view design through a lens of empathy and kindness, and make decisions that allow your users to do their best.
- “10 Timeframes,” Paul Ford. Ford’s call to think about our users’ clocks, rather than our own, is as touching as it is helpful (http://bkaprt.com/dfrl/10-01/).
- Adaptive Path’s Guide to Experience Mapping. A free, downloadable guide to get you started mapping user journeys (http://bkaprt.com/dfrl/10-02/).
- Badass: Making Users Awesome, Kathy Sierra. Rather than spending all our time trying to create successful products, we should be thinking about how to make successful ...
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