Contents
Introduction: Why This Book Is Different
part 1IT Challenges, Real and Perceived
2 The IT Leader’s Identity Crisis
3 Self-Assessment One: The Scope of the Problem
part 2Your IT Transformation Toolkit
5 Operations: Rethinking Your IT Portfolio
6 Organizational Models and IT Service Lines
7 Innovation, Going Digital, and Other Uphill Battles
8 Self-Assessment Two: Your Transformation Readiness
part 3Leadership in the New IT
10 Getting and Keeping a Seat at the Table
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