The New IT: How Technology Leaders are Enabling Business Strategy in the Digital Age

Acknowledgments

I don’t exactly remember why I had time on my hands in Waunakee, Wisconsin, or what I ordered at the independent coffee shop there. All I remember is that I was consulting with a company in Madison and the CIO had his particular brand of challenges. That little coffee shop on East Main is where I decided to write a book on how enterprise IT organizations needed to change in order to survive, and that CIO, who will remain anonymous, is the first of many people to whom I owe a debt for the writing of this book.

I’d also like to thank the hardy crew at SAS for supporting this project. My team of thought leaders—Kimberly Nevala, Anne Buff, Analise Polsky, Bree Baich, Lisa Loftis, and Rachel Alt-Simmons—never needed my management in ...