INDEX

 

INDEX

A

Accomplishment

reduced sense of 196

Adler, A. 203

American Institute for Research 10, 11

Anthony, S. 180, 186

Anxiety 155–6

Approaches to helping 31

Aristotle 123

Attending, skill 49–63

See skill, attending

Authentic 42–3

Author

challenge from 7–8

Avoidance patterns 172–6

B

Barriers

communication 117–22

implementation 115–31

overcoming 115–31

Beginton, H. 23

Behavior

attending skill 51–7

bizarre 153

communication 45

ethical 32

questioning 91–2

Bereaved person

characteristics 145

Bombarding

questions, with 118

Book

activities 3

practical skills 3

principles 3

reason for 3–8

workshop setting 7

Bowlby, H. 157, 170

Bowlby, J. 151, 155, 170

Brammer, L. 31, 32

Brief Funeral Service Burnout Survey (BFSBS), Figure 197

Burnout

experiencing ...

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