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Interpersonal Skills Training by Alan Wolfelt

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CHAPTER 2

ACKNOWLEDGING THE NEED FOR INTERPERSONAL SKILLS IN THE FUNERAL HOME

“It is one of the most beautiful compensations of this life that no man can sincerely try to help another without helping himself.”

Ralph Waldo Emerson

WHY BE A FUNERAL DIRECTOR?

One of the most frequent questions a funeral director is asked is, “What made you want to be a funeral director?” While as many answers can be given as there are funeral directors, a common theme often evolves from the content of the answer: “Because I wanted to help people.” Helping others is an honorable involvement and, hopefully, you are proud to be a helping funeral director!

Helping a family before, during, and after a death is a very rewarding experience. Anyone who has ever helped a ...

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