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Business Process Management: Profiting From Process by Roger T. Burlton

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Chapter 6. Project Management Essentials

In This Chapter

The next three chapters cover a set of interrelated and complementary issues. Project management, risk management, and human change management must all be included in the consideration of change. If they are not addressed, they could become the cause of failure regardless of the excellence of the process management methodology you choose.

Clearly the project manager must ensure that activities for risk assessment are included in project plans. Likewise, human change can make up the lion’s share of work in many initiatives, and itself become the biggest ...

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