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Business Process Management: Profiting From Process by Roger T. Burlton

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Project Management Roles and Structure

Critical to creating the right environment that ensures confidence of delivery is having a set of necessary and sufficient roles carried out in the project. Figure 6.3 depicts these roles and their interrelationships. Remember that these are project roles, not organizational line positions. Any individual can assume multiple roles except for the project manager, who can’t assume the role of acceptor or champion—that would be a conflict of interest. The roles shown are the total set that could be considered. This doesn’t mean that all roles have to be in place in every project, especially for a smaller initiative in a smaller organization. The core team roles, however, must be filled. The following sections ...

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