List of Figures

I.1 Overview of Book Contents
I.2 Quick Reference Guide to Chapters
1.1 Definition of a Need
1.2 A Systems Model of Evaluation
1.3 Soccer Player Who Knows Game’s Rules but Lacks Game’s Skills
1.4 Ruth’s Sketch of a Simplified Systems Diagram
1.5 Comparison of Time and Effort Required for the Needs Assessment Approaches
1.6 Matrix of Needs Assessment Approaches
2.1 World Views and Reasonable Actions Based on Each View, Plus Applications to the World of Work
2.2 Barriers to Performance and Sample Questions
2.3 Comparison of the Traditional and Systems Views of an Organization
3.1 Sample Interview Protocol, Script, and Questions
3.2 Hints for Preparing for an Interview
3.3 Hints for Developing Interview ...

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