Chapter One
Overview of Needs Assessment
PURPOSE
This chapter will enable you to accomplish the following:
- Describe what a needs assessment is.
- Identify the purposes and characteristics of a needs assessment.
- Define key terms.
- Learn how the definitions of needs assessment, sources of data, and data-collection and analysis strategies can be combined to create a needs assessment.
- Describe five approaches to needs assessment.
OVERVIEW
Most experts agree that human learning, training, and performance-improvement initiatives should begin with a needs assessment. This chapter sorts through the confusing collection of ideas about what a needs assessment really is and what the best ways to conduct one are. As you read the following examples of typical ...
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