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A Practical Guide to Needs Assessment, 3rd Edition by Kavita Gupta, Darlene Russ-Eft, Catherine M. Sleezer

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Chapter One

Overview of Needs Assessment

PURPOSE

This chapter will enable you to accomplish the following:

  • Describe what a needs assessment is.
  • Identify the purposes and characteristics of a needs assessment.
  • Define key terms.
  • Learn how the definitions of needs assessment, sources of data, and data-collection and analysis strategies can be combined to create a needs assessment.
  • Describe five approaches to needs assessment.

OVERVIEW

Most experts agree that human learning, training, and performance-improvement initiatives should begin with a needs assessment. This chapter sorts through the confusing collection of ideas about what a needs assessment really is and what the best ways to conduct one are. As you read the following examples of typical ...

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