Introduction
Needs assessment is an important step in the performance improvement business. It precedes the design and development of human resource development (HRD), human performance technology (HPT), and community-building initiatives. Needs assessment is a process for examining and framing people-related problems, performance improvement opportunities, and organization-related or community-related problems and potential solutions. It might be initiated in response to a problem or opportunity, or it might be used in ongoing learning initiatives, performance improvement efforts, and organization or community development work.
A needs assessment can focus on one or more individuals, on people within units or teams, on people across job functions, ...
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