Contents
Why you need to read this book
Part 1 The seven steps to emotional agility (EA)
2 Step Two: how do you feel and why does it matter?
3 Step Three: becoming aware of others
4 Step Four: understanding emotions
5 Step Five: managing your own emotions
6 Step Six: managing emotions of others
7 Step Seven: creating awareness
Part 2 Emotional agility in action
8 Using EA for difficult performance appraisals
9 How to motivate a disengaged team using EA
10 Using EA to enhance creativity and innovation
12 Becoming a more effective and influential leader using the seven steps of EA
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