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The Leader's Guide to Emotional Agility (Emotional Intelligence) by Kerrie Fleming

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8

Using EA for difficult performance appraisals

This chapter offers some suggestions on how to use all of the EA processes to help you prepare and deliver specific feedback to increase performance without damaging the relationship with your team.

Purpose of performance appraisals

Performance appraisals are a method of evaluating and assessing the job performance of an employee through the use of measures such as quality, quantity, cost and time. In general, performance appraisals are used to:

  • give feedback on performance to employees
  • identify employee training needs
  • document criteria used to allocate organisational rewards
  • form a basis for personnel decisions: salary increases, promotions, disciplinary actions, etc.

Performance appraisals are ...

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