The Complete Business Process Handbook

Author Index

A

Aldina, P., 393

Alfred, L., 393

B

Blake, M.B., 393

Boeing, William E., 17

Bose, R.P.J.C., 376–377

C

Champy, J., 584

Chen, N., 376

CoGui, 118–119

D

Deimler, Mike, 364

Deming W. E., 400

Du, J., 376

Dumas, Marlon, 80

Dustdsar, S., 393

Dutton, John M., 322–323

E

Ejub, K., 393

F

Ferreira D.R., 374–375

Ford, Henry, 7–8

G

Gantt, Henry Laurence, 13

Gartner, 81–82

Gilbreth, Frank B., 2, 14–16

Graham, Benjamin S., 2, 18

Guha, Subashish, 54

H

Hammer, Michael, 50, 584

Harmon, Paul, 81, 584

Harrington, H. James, 322

Hays D. W., 400

Henderson-Sellers, B., 563

Hill J.B, 522

Humphrey W. S., 403

J

John A. Zachman SR., 42–43

Juran J. M., 400

K

Khoo S.-C., 376

Koch, A.S., 560

Kotter, J.P, 583

Kübler-Ross, E, 583

L

Lakshmanan, G.T., 376

Lee, K., 680

M

Mito, Setsuo, 27–28

Mogensen, Allan H., 2, 16–17 ...