Technology Acquisition: Buying the Future of Your Business

Index

A

Account managers, 119–122

Accountability, 160

Administrators, contract, 52–54, 145

Agenda(s)

for meetings in the Evaluation phase, 128–129

for negotiations, 136, 139, 140

for project kick-off meetings, 59

Agreements. See also NDAs (nondisclosure agreements)

SLAs (Service Level Agreements), 45, 162, 165

written, importance of, 144–145

verbal, weakness of, 145

ALLPM.com Web site, 168

Analysts. See Technology analysts

Appendices, for RFPs, 74, 83

Applications architects. See Technology analysts

Approvals

for business needs, 5, 7

for project closures, 161

Architects. See Technology analysts

ASP (Application Service Providers), 135

Assessment

during the Evaluation phase, 62–64, 68–69, 125

external, 62–64, 68–69, 125

impact, in project charters, ...