Table of Contents
Chapter 2: What is User Experience Design and, Who Creates it?
Chapter 3: Interaction Metaphors
Chapter 4: Information is a Material
Chapter 5: The Whirlpool Centralpark™ Refrigerator
Chapter 6: Information Shadows
Chapter 8: Devices are Service Avatars
Chapter 12: Scales of Experience
Chapter 14: Observation and Ideation
Chapter 15: Simulation and Sketching
Chapter 16: Nabaztag, an Ambiguous Avatar
Chapter 17: Augmentations and Mashups
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