Index
A
ACA (Affordable Care Act). See Affordable Care Act (ACA)
account profiles, writing, 95
Accountable Care Organizations (ACOs), 67, 127
active observers, 38
harmful choices, avoiding, 75-76
Aesop, 73
Affordable Care Act (ACA)
Accountable Care Organizations (ACOs), 66-67
health insurance exchanges, 58
opportunities resulting from, 3-4, 112-113
Physician Payment Sunshine Act, 42-43
researching, 14
agendaless presence, 13-15. See also listening
Angelou, Maya, 74
anticipation, 27
appointments
initial meeting
emotional ...
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