Contents
1. The New Reality of Workplace Learning
2. The Magic of the Presentation Mastery Approach
3. The Proactive Learning Professional
4. The Strategic Power of Communication
5. Creating and Presenting Value
6. Understanding Your Friendly Neighborhood CEO
7. Making a Business Case for Learning
8. Measuring Value: A Balanced Look at Scorecards
9. Persuasion for Learning Professionals
10. Making Intangibles Tangible
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