Index

accountability, 56–62, 266

and acknowledgment of “failures,” 60–62

and blame, 58–60

in taking action, 57–58

action, taking, 57–58

Adams, George Matthew, on

self-made men, 254

agreement

for congruence, 136

in decision-making, 74–75

rapport vs., 101–102

Ailes, Roger, on being likable, 111

Alderson, M. H., on lack of success, 62

Ali, Muhammad, on imagination, 51

Allport, Floyd, 142

amiability, 241

apathy, 241

appearance

and authority by uniform, 148–149

for charisma, 164

perception of authority related to, 151–153

and rapport, 112–114

arguments, avoiding, 35

arrogance, 115, 129, 264

associates, as motivation inhibitor, 182

assumptions, making, 32

attention of audience

capturing, 207–209

maintaining, 206

attitudes

condescending, 115

effect ...

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