Index
acceptable risk, 5, 9–10, 30, 39, 48, 68, 137, 185, 359
action matrix, 139–140
Adams, Scott, 271
Air Force Institute of Technology (AFIT), 171
Air Force Systems Command (AFSC), 11
Allen, Louis A., 121
American National Standards Institute (ANSI), 44, 199
American Society for Quality Control (ASQC), 199
Apple Computer, 13
Arrow, Kenneth, 343
Augustine, Norman, 209
awareness
future, 15–20, 23, 209, 239, 361
past, 16–19
personal, 18–20
Bayes, Thomas, 5
benchmark, 14–15, 112, 264, 358, 359
Bernoulli, Daniel, 4
Boehm, Barry, 10
Bryan, William Jennings, 211
business process reengineering (BPR), 5
Carson, Johnny, 183
Charette, Robert, 53
continuous improvement, 12, 15–17, 51, 56, 273–274, 276, 286, 360
corrective action, ...
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