19 Stage 1: Problem
Life is just too complicated to be smart all the time.
—Scott Adams
In this chapter, I describe the practices that characterize the problem stage of risk management evolution. People are too busy solving problems to think about the future. They do not address risks and, in fact, act as if what they do not know will not hurt them. Management will not support communication regarding risks. Reality is viewed as pessimism, where it is unacceptable to estimate past the dictated time to market. The team works very hard, yet product quality is low. Quality assurance is performed by the product buyers, which tarnishes the company’s reputation. Management has unrealistic expectations of what is achievable, which causes the team to ...
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