Leading Holistic Improvement with Lean Six Sigma 2.0, Second edition

Index

Numbers

5S method, 54, 326, 327

80/20 rule, 330

A

ABC (activity-based costing), 132

accelerated globalization, 3–4

accuracy, 239

ACFC (at the customer, for the customer) projects, 82–83

acronyms, 333–334

activity-based costing (ABC), 132

administrative processes, expanding Lean Six Sigma to, 237–241

AlliedSignal, 1, 110–111

Amazon, 4–5

ambidextrous organizations, 8–9

analytics

Big Data, 57–58, 247

Big Data projects, 210–211

defined, 327

failures of, 18

growth of, 4–5

Lean Six Sigma and, 17–19

risk management in, 275

defined, 57

Analyze phase (DMADV approach), 47

Newspaper Accuracy case study, 301

questions to ask in, 319

annual reviews, 223–226

Applied Statistics Group (DuPont), 88

appropriateness of Lean Six Sigma, 10–11

“at the ...