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How to Successfully Implement Lean Six Sigma 2.0

“If you don’t know where you are going any road will get you there.”

—Alice in Wonderland

In previous chapters, we introduced holistic improvement and looked at integrating Lean and Six Sigma as an example of building an improvement system that uses various improvement methodologies. An important point to remember from previous chapters and the cases studies discussed in Snee and Hoerl (2003) is that jumping on the “improvement bandwagon”, by any name, is no guarantee of success.

We take another look at those previous case studies in Chapter 4, “Case Studies in Holistic Improvement,” and also explore those discussed by Snee and Hoerl (2003) to elaborate on the key factors that have led to ...

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