Contents
1 Being stuck: what it means to have a problem
2 Welcome to your brain: nature’s problem-solver and how it works (sort of)
3 What’s your style?: your problem-solving profile and what it means
4 Am I bothered?: blame, resistance and the call to ownership
5 Puzzle, headache, plan, dream: four types of problem
6 Closing the gap: solving puzzles
7 Treating headaches: what to do when problems become wicked
8 Design thinking: planning the way forward
9 Dreaming the future: creative problem-solving
10 Making it happen: deciding wisely
11 Towards collaboration: solving problems with other people
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