Index
A
accessibility, 220
analytical appeal, 51–53
anecdotes, 85–87
animation, 151–152
appearance, 170
Atkinson, Cliff, 207
atmosphere, 169–170
audience
appealing to, 8
call to action for, 39–41
connecting with, 91–92, 215–218
creating value for, 4–5
cues from, 216
expectations of, 12
feedback from, 215–218
finding common ground with, 21–23
follow-up with, 219–221
knowing your, 15–17
power of the, 3–5
Q&A sessions with, 187–189
relationship building with, 205–209
resistance from, 33–35
segmentation, 7–9
of senior executives, 11–13
transforming, 19–20
authenticity, ...
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