Contents
Part I The Value of Resolution
1 Resolution: Getting Beyond Conflict, Compromise, and Settlement
2 ROI and The Costs of Conflict: Pay Now or Pay Later
Part II A Better Way of Resolving Conflict
3 Two Brothers: Their Story of Resolution
4 The Craft of Resolution: A Road Map for Resolving Conflict
Part III Resolution: Ten Principles of Resolutionary Thinking
5 Principle 1 Believing in Abundance
6 Principle 2 Creating Partnership
8 Principle 4 Fostering Sustainable Collaboration
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