Foreword
It isn’t often one is asked to write a foreword to the second edition of a very popular book. Initially I didn’t understand why Stewart would ask me, since I don’t do conflict resolution or mediation of any sort. But I saw, in the subtitle, a word I like a lot: collaboration. So I sat down and read the book and then I understood my role.
You see, this book is about three things I value very highly. First, it is about a paradigm shift in resolving conflict. What Stewart is offering is a fundamentally new way to take a situation full of conflict, with the potential of “going to court,” and turning it around so that both sides win.
Think about that for a minute: a system of rules and regulations that you can apply to almost any conflict—organizational, ...
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