Part II A Better Way of Resolving Conflict

If resolution is so good, how do you get there,and what does it look like? Part II provides anintroduction to the steps of the model of resolutionand a case study of a successful application.

Get Getting to Resolution, 2nd Edition now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.