Facebook® Application Development For Dummies®

Contacting Facebook

A little-known fact is that you can actually contact Facebook when you have a question about Facebook Platform. (See Figure 18-5.) You should keep these requests limited to only special requests that you need for your application. If you need to have whitelisting on anything in particular (such as the capability to like something via the API, as I mention in the Quora example in Chapter 17), for instance, or maybe have an exception to Facebook Platform's policy, this is the form to use. The form that you can use to contact Facebook is at

http://www.facebook.com/help/contact.php?show_form=dev_support

Again, use this sparingly. Facebook is also often fairly slow at responding to requests submitted through this form, so you may be better off using the other communication and contact channels I mention previously.

Figure 18-5: As a last resort, you can try contacting Facebook to get your questions answered, but don't expect an answer immediately!