Table of Contents
When Should You Use a Checklist?
Procedures and Practical Advice on Checklists
Major Issues in the Use of Checklists
Overview of Questionnaires and Surveys
When Should You Use Questionnaires and Surveys?
What Do You Need to Use Questionnaires and Surveys?
Procedures and Practical Advice
Varying and Extending Questionnaires and Surveys via Mixed-Mode Surveys
Major Issues in the Use of Questionnaires and Surveys
Guidelines for Designing Response Categories
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