Credible Checklists and Quality Questionnaires

Appendix A

Standard Usability Questionnaires

Questionnaire Names: SUS, QUIS™, ASQ, PSSUQ, SUMI, WAMMI

Related Methods: Critical incident technique, questionnaires and surveys, structured interviews

Overview of Standard Usability Questionnaires

Standard usability questionnaires are data-collection tools that research groups have created and made available to the public either free (e.g., the System Usability Scale (SUS)) or at a reasonable licensing fee.

This appendix describes seven usability questionnaires that various groups or individuals with backgrounds in usability or human factors have developed to assess user reactions of the usability of a product. The descriptions of the commercial products may be brief because of proprietary information, ...