Endpapers
Process Areas by Process Area Category
Service Establishment and Delivery
Incident Resolution and Prevention (IRP)
Service System Development (SSD)
Service System Transition (SST)
Strategic Service Management (STSM)
Project Management
Capacity and Availability Management (CAM)
Integrated Project Management (IPM)
Project Monitoring and Control (PMC)
Quantitative Project Management (QPM)
Requirements Management (REQM)
Supplier Agreement Management (SAM)
Process Management
Organizational Innovation and Deployment (OID)
Organizational Process Definition (OPD)
Organizational Process Focus (OPF)
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