CONTENTS
Chapter 1: Management Systems Audits – a Background
Chapter 2: The Role of ISO19011
Chapter 3: The Internal Audit Process
Correction versus Corrective Action
Chapter 4: Third-Party Certification of Management Systems
The Importance of Accreditation of Certification Bodies
Chapter 5: Internal Auditor Competencies
Chapter 6: Using the Results of Internal Audits
Chapter 7: Risk Based Internal Audit Case Studies
Annex 1: Comparison of Requirements for Internal Audits
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